Limited Warranty:
MediaCraft LLC extends to our customers the manufacturer's limited warranty of 12 months from date of purchase, covering parts and labor, of all products sold on www.iclooly.com. ALL products to be returned for repair require a Return Authorization Number (RMA) PRIOR to shipping the product back to MediaCraft LLC . RMA numbers can be obtained by calling (408) 306-8421 or by email to info (at mark) mediacraftlabs.com. Seller warrants the products against defects in workmanship or materials only. Seller does not warrant damage caused by physical abuse of the product, or damage caused by subjecting the product to voltages and conditions outside the intended use of the product. Seller does not warrant any software used with the products and THIS WARRANTY EXCLUDES ALL OTHER EXPRESS OR IMPLIED WARRANTIES. The liability of the Seller for breach of warranty shall be limited to the refund of the price paid for the products. The Seller shall not be liable for any other damages or costs whatsoever, whether direct or consequential.
Return Policy:
MediaCraft LLC offers a 14 day satisfaction guarantee on all products sold on iClooly.com. If you are not satisfied with the performance or quality of the product, you can return it for a full refund of the purchase price, less shipping and handling. ALL products to be returned require a Return Authorization Number (RMA) PRIOR to shipping the product back to MediaCraft LLC. RMA numbers can be obtained by calling (408) 306-8421 or by email to info (at mark) mediacraftlabs.com. All returned items must be in their original packaging and include all items originally shipped with the product (product, product boxes, cables, software CD's and manuals). Items returned without the original packaging and accessories will not be accepted or refunded. Returns must ship freight prepaid
MediaCraft LLC is the sole distributor of iClooly in North America. iClooly is made in Korea and sold by RockridgeSound Japan.
MEDIACRAFT LLC
150 Mathilda Place Suite 204, Sunnyvale, CA 94086
PHONE 408-306-8421
FAX 408-716-8843
mail: info(at)mediacraftlabs.com